Just wanted to say thanks, we got the U Bolts last week and they worked like a champ.
Debbie here from KKW in Mukwonago WI, just got the big u-bolts they look real good. They should work good for my project.
Thank you for contacting me through your automatic web site reply. I thought I would mention that I have placed a small order today with John Wilson who proved instrumental in putting together a quote and receiving our contact and payment information. He was great to work with.
I wanted to say how helpful it was to be able to order small quantities of screws from your business. As a start up business, without an established presence, it is virtually impossible to get small quantities of screws as samples. When we go into production, we will be ordering millions of screws, but we need to know that the same screws we test with our prototypes will be available at bulk prices at that time.
We are a jobshop and have purchased most of our u bolts from McMaster Carr due to time constraints involved with our orders. We are mostly a repair and maintenance of production line equipment company so next day or same day delivery is usually the case on our material purchases. I do appreciate your interest in recent orders which have been capably handled by John Junior. His response to questions involving changes or additions to our orders have been timely and solved our problems.
Our buyer received a letter from your company regarding an order I put in for some 3” stainless steel U-Bolts. I just wanted to thank you for the kind letter and let you know that your U-Bolts have been completely invaluable to us. We use them in the manufacturing process of an extremely sensitive product. Our previous U-bolts were zinc plated, therefore they became rusted too easily and risked the quality of the product. We hadn’t been able to find another U-bolt supplier with our specific size requirements (without going custom) until I came across your website! We are very grateful for the quality product you have sent us. We will definitely continue to use your company and the services provided.
My experience couldn't have been better. My quotation request was answered very quickly and the order process was very easy thanks to John Wilson. We received the product by the promised due date, making it possible to fulfill orders on our end. We are a third generation small business in Arlington Indiana and nothing is more important to us than the quality of our product and the satisfaction of our customers. It's great to do business with a company with these same values. We will be reordering from your company in the near future.
Good Afternoon Sir, I received your letter in the mail today. I was ecstatic to receive and read it. It was wonderful doing business with you and your company. The first initial response was great, they got my order in pronto. Even after my mistake of ordering the wrong size of bolts, they were very accommodating and understanding and worked with me to get the right ones ordered. I will definitely keep you and your company in mind when someone is needing your line of product. I appreciate and thank you for all your help. P.s. Thank you for the glasses clothe, with having a 5 almost 6 year old my phone is in need of constant cleaning. It will be well used.
Thanks for the letter and tell Jr. thanks. He did exactly what he said he could do. We will keep you in mind for future needs
Thank you for the personal follow-up letter, magnet, eye glass cloth, and insulating drink holder. Rarely these days does one receive this kind of response to an order. It's a pleasure doing business with U-Bolt-it.
Just wanted to do a quick shout out and heartfelt thank you for getting [us] out of a bind and helping us fulfill an extremely large project for our largest customer. We got our parts machined, inspected, polished and assembled on time for delivery when we realized that we forgot the set screws that needed to be made from Alloy 20. I made several frantic calls trying to find these things and your company was the only one to answer me in a timely manner, answer all my questions about the set screws, and able to get the set screws rushed to us in order for us to make our promised delivery date. Our city made the fastest shrinking city in America due to oilfield slowdowns and coal industry shut downs. Other machine shops in our area are closing, and we able to stay open because we keep our delivery dates and quality standards and we can do that because of the vendors that we have come to rely on, such as U-Bolt-It. Thank you for keeping us going. Looking forward to having you fill upcoming orders.
April 18, 2016 - 2:57pm: wanted to thank you for your work of supplying U-Bolts for my public art project. they are holding the screen to the steel pipe frame very nicely. appreciate the competitive cost and product . San Antonio is very pleased.
March 21, 2016 - am responding to your letter you sent and I will have to say your company is doing a very good job and I also want to mention the sales person JR. He is very knowledgeable and is a very big asset to your company. Thanks again for your product and keep up the good work.
March 8, 2016 Derek, Thanks for reaching out and following up on my recent purchase. I have nothing to complain about everything was great. You have a new future customer for sure. I will be in touch.
March 7, 2016, 4:06pm Let me put it this way: January started my 37th year in this business, (I’ll be 55 in June, so I started when I got out of high school). Nobody ever calls when you go over and above and get them out of a bind. You can fill 99 out of 100 items, and they will call and bitch about that one item. Very seldom do they let you know how you got them out of a bind., or did the extra for them, or stayed late or delivered stuff on the weekends, etc. They have come to take it for granted, but I suppose we created the monster by the service level we maintain. And service is what we have that the big guys do not. John Wilson, there at U-Bolt It, did a fantastic job for us. I figure the sizes and quantities we were requesting were a little of a shocker, but John was all over it. And we appreciate all that he did. All of these SS U-Bolts were for our nuclear plant here in Mississippi. They went on re-fuel outage a couple of weeks ago, which they do every two years. And when they go on an outage, it is wide open for about a month. Cost doesn’t matter, freight doesn’t matter, get it here, and get it here fast. I’ve been through about 10 of these outages, and they never plan ahead very well. So compliments are in order for John and whoever else there did these for us. U-Bolt It did an exceptional job and we do appreciate it. Anything else comes up like this, you will be the first on the list. Let me add this though…..I’m not totally convinced that John went out in the plant and got his hands dirty….just saying
The hook bolts are of the highest standard are PERFECT. The nuts were a bonus to us, thanks. We will be placing additional orders.
Just want to send a quick e-mail to thank you for all the U-Bolt-It goodies. I don’t run into a need for U-bolts very often, but I will be sure to spread the word and send future requests your way. Quick feedback, timely delivery, and great customer service. Top notch supplier in my book!
I found your service to very fast and we received what we ordered. You will most likely be hearing from us again.
We received our order very quickly and everything fit perfectly it was exactly what we were looking for and we would absolutely order from your company again in the future. The customer service was Great!! We couldn't ask for anything more than what we received and want to thank you so much. Also thanks for sending along the other parts sheets they will come in handy. Junior was great to work with, he was very helpful and did a great job. Again thank you very much and we look forward to doing business with you again in the future.
Your customer service was good and appreciate the quick turnaround as we had a crisis with one of our customers.
It has been years since I have received the kind of courtesy and personal assistance I received from you folks during my recent orders of stainless steel products. The sales person went out of his way to help me find something that would work for my need. I have already passed your contact information on to a good friend and recommend he do business with you. I will not hesitate to do the same with others when the opportunity arises. Thank you for being so "customer friendly"....that is a rarity today from many businesses.
I really appreciate doing business with people who put there customers at such high priority. I was very happy with the service/help I got from Junior Wilson! He was very fast to respond and very helpful!!! Being the girl in the office ordering all the parts, without knowing what I am looking for makes it very tough. I will be happy to spread the work and recommend any body I can to U-Bolt-It, and keep ordering from you as well.
Everything went fine with the order. Now I know where to get u-bolts.
I really have nothing but good things to say about our experiences over the couple of purchases we have made. I have dealt with John Wilson for both of our purchases and I think very highly of his professionalism. He has been nothing but courteous and has been a great communicator which is a big deal to us when dealing with a company half way across the country. The products we have received have been first-rate quality and the orders have been filled with 100% accuracy.
J-Bolts came right on time. Thanks again.
I appreciate all the help and assistance you provided to me. It was really nice speaking with someone that new what I was in need of.
I just want to tell you thank you so much for the custom U-Bolts - they work perfectly
You guys were very helpful. We are putting together our order now and will place it soon.
Your site is good…you have prompt service…was very surprised with how quick the quote was handled…